About TINT
Hi, we're TINT! Our mission is to address the problems of falling consumer trust in brands and diminishing returns on marketing spend.
We built the platform to make it easy to identify, engage, and mobilize consumers. And we developed our methodology, a proven process to create a thriving brand community with immediate impact and lasting business value.Trusted by over 5,000 brands in more than 173 countries for our unique mix of software, services, and expertise to cultivate communities and scale impact to create awareness, engagement, and loyal customers.
TINT is headquartered in the heart of beautiful downtown San Antonio with global offices in Poland and the UK.
About the Role
At TINT, we're committed to empowering our customers to attract new audiences, engage and mobilize existing consumers, and build brand-owned communities that generate authentic user-generated content and reviews. Our goal is to help boost sales, drive conversations, and foster long-term loyalty.
At the heart of this are our versatile Customer Success Managers. We seek naturally curious professionals, problem-solvers driven to exceed customer expectations through exceptional service and strategy.
The CSM will manage a client portfolio, partnering to develop and implement marketing campaigns that foster community growth and support brand objectives, while coordinating with the internal team to execute, track and report results.
An ideal candidate for this position is an excellent communicator, a constant learner, an out-of-the-box thinker, empathetic, technically minded, and unflappable. To succeed in this role, you must be able to thrive in a highly interactive and innovative start-up environment. Success in this role is measured by customer and employee sentiment, retention of business, and growth of customers through their business objectives. This position reports to the Director of Customer Success.
Requirements
Your Impact
Desired Skills & Experience
Benefits
This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.
We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.
*No visa sponsorship is available for this position*
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