Customer Success Manager Job at Lawyer.com, Basking Ridge, NJ

VFBhYzZEeG03RFRNUVJCMDNzQyttRmtKVEE9PQ==
  • Lawyer.com
  • Basking Ridge, NJ

Job Description

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.

Requirements

  • Proven work experience as a Customer Success Manager or similar role
  • Experience working with brand image and promoting value through customer experience
  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills required, as they relate to the use of the product or service
  • Accountability and personal organization are essential
  • Experience in managing a diverse portfolio of clients, and their success with our products.
  • A communications or marketing degree is preferred

Benefits

  • Very competitive salary and bonuses
  • Stock options
  • Generous vacation policy including up to 8 weeks long service leave.
  • Medical, dental and vision healthcare insurance
  • Health-oriented work environment including sit/stand electric desks/treadmills.
  • Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
  • Streamlined management reporting and decision making

Job Tags

Full time, Work experience placement, Summer work,

Similar Jobs

NexGoal

Medical Device Sales Representative Job at NexGoal

 ...therapists, case workers,and hospital medical teams, which may include pre-arranged appointments...  .... Understand and train clients and sales staff on frequently utilized EMR systems...  ...The physical demands described here are representative of those that must be met by an employee... 

Medical Search

Physician - Hospitalist- Nocturnist Job at Medical Search

Please reach out to ****@*****.*** for job details!

Always Best Care Senior Services- Seattle, WA

CNA/HCA PART-TIME CAREGIVER Weekly Pay! Job at Always Best Care Senior Services- Seattle, WA

 ...automobile, and can transport client.* Certified Nursing Assistant (CNA) or Home Care Aide (HCA) Certification* Previous CNA and senior...  ...Must pass a background check and Drug testBenefits: PTO (paid time off) + Sick Pay, Healthcare benefits, Paid Training and Free... 

Tri-City Heating and Cooling

Plumber Job at Tri-City Heating and Cooling

 ...P-2 Plumber Were looking for people who want to work WITH us not FOR us. A growing service & installation company is looking for a qualified PLUMBER. Qualifications: Minimum of P2 license or experienced apprentice Our growth plans require a person who wants... 

Shipyard Staffing LLC

Marine Electrician Job at Shipyard Staffing LLC

 ...technology, electrical engineering, or a related field is preferred. ~3-5 years of experience as an electrician in a shipyard or marine environment. ~ Strong knowledge of electrical systems, including generators, motors, and communication systems. ~ Ability to read...