Job Description

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Children's Crisis RN Coordinator program today!

The Children's Crisis RN Coordinator

Summary of role of team :

• Works within the Children's CSU at East Tennessee Children's Hospital (ETCH), as well as the larger Children's Crisis Continuum.
• This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.
• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• F endorsement is required.
• CPR and First Aid Certification required.

Summary of position :

• Hires, trains, and supervises nursing staff for Children's CSU, housed at East Tennessee Children's Hospital (ETCH).
• Oversees scheduling, monitors training needs, attends daily treatment tx teams and functions in a leadership role in the multi-disciplinary Children's CSU treatment team.
• Orders supplies for the units, available for selected 24/7 on-call medical questions and/or admission protocol inquiries.
• Completes chart reviews and state reports to monitor for contract and agency compliance.
• Provides direct care to clients as needed and assists with crisis interventions and medical emergencies.
• Coordinates with all team members regarding client discharge planning and serves as a liaison with other agencies as indicated.
• This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, and going down on knees, running, and walking.
• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• Regular attendance is an essential job function. Mandatory to remain awake and alert during shift.

TYPICAL WORKING CONDITIONS/ENVIRONMENT

• This position will be housed at East Tennessee Children's Hospital (ETCH) where the Children's CSU will be operating.
• Staff will be expected to work in and create a therapeutic environment while meeting the medical and facility requirements for operating a CSU.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Census Tracking/ Productivity

• Takes lead role in hiring and retaining staff.
• Orients and trains staff as to treatment floor flow by end of the first month.
• Oversees overall treatment floor census and develops means to reach monthly goals.

2. Planning/Organizing

• Completes all reports within specified time frame-i.e. monthly state reports, QA/QI, etc.
• Monitors documentation to ensure compliance with MCO and CARF expectations and standards.
• Monitors staff in regard to denial logs, daily tx team meetings, overall structure of unit
• Monitors budget expenses.

3. Meet Program/Clinical Needs

• Works with multi-disciplinary treatment teams to meet client needs and oversees clinical standards of the program.
• Provides RN services as indicated.
• Responds to all flags, emails, and voicemail within 2 business days.
• Completes all chart documentation within 2 business days and adheres to MCO and CARF standards.

4. Promotes and maintains positive teamwork

• Organizes and develops team cohesion during staff meetings as indicated.
• Meets with staff on a consistent basis to address identified concerns.
• Demonstrates a consideration and concern for fellow workers and promotes harmonious relationships and attitudes.
• Works closely with other program supervisors (i.e. MCU, BHUCC, CSU, WIC).

5. Networking

• Maintains positive relationships with internal departments to meet program needs and maximize program growth-i.e. financial services, IT, etc.
• Develops a positive and working relationship with outside agencies to promote and meet needs of the program.

6. Flexibility/Adaptability

• Works non-structured hours
• Implements assignments given by supervisor by established deadlines.
• Accepts additional job duties.

COMPENSATION:

• Starting salary for this position is approximately $34.00 /hr based on relevant experience and education.

Schedule:

• The Children's Crisis Stabilization Unit (CSU) will operate 24/7, 365 days a year.
• The holder of this position will be expected to work shifts that meet the needs of the program operation, which may include day, night, weekend, and holiday hours.
• Regular attendance is an essential job function.
• Mandatory to remain awake and alert during shift.

Travel :

• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.

Equipment/Technology :

• This position requires the use of computer skills with an electronic medical record (EMR), and telehealth/televideo services may be offered as part of the service delivery.
• Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record.

QUALIFICATIONS - Children's Crisis RN Coordinator

Education:

• Must have a RN degree with a current/valid Tennessee license with course work or experience in the areas of cultural diversity, human development, primary care, etiology, and treatment of mental illness, alcohol and drug use, physical and sexual abuse, suicide, and intellectual developmental delays.
• Must demonstrate a working knowledge of supervisory, administrative, and clinical skills.

Experience / Knowledge :

• Associate/Bachelor degree from an accredited College/University.
• Experience in psychiatric nursing and acute care preferred.
• Must have the ability to present professionally, work within a team format, and have the mental ability to exercise sound, clinical judgment under pressure.
• Must have the ability to communicate effectively (both oral and written) and possess good time management and organizational skills.
• Basic computers skills required; experience with electronic medical record (EMR) preferred.
• Experience with interdisciplinary collaboration and care coordination preferred.
• 2 years supervisory experience preferred.

Physical:

• Minimal exposure to biological hazards.
• Frequent exposure to unpleasant odors.
• Hearing of normal and soft tones.
• Close eye work.
• Valid driver's license.
• Lifting up to 50 lbs. Pushing/pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking.
• Physical de-escalation techniques will only be implemented at McNabb Center facilities and not in community settings.
• Mandatory to stay awake and alert during shift.
• CPR and First Aid certification required (training provided).
• Applicants should be able to exercise sound judgement under pressure.

Location:

• Knoxville, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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